Commercial snow removal is one of our specialties at Mirage.
We are a small, family-owned business in Calgary that understands the dedication and hard work required to cultivate a solid customer base and keep a positive reputation for your company. In addition to being snow-removal experts, we see our role as one of brand maintenance. We help elevate the reputation of the commercial snow-removal clients we work with through exceptional care and attention to your properties. Visiting a well-cared-for commercial business makes a great long-lasting impression and we enjoy being the one behind the scenes who helped make it happen.
If you are a new business or are considering switching from your current commercial snow-removal company, let us take some guesswork out of your choice. Here are some of the most frequently asked questions we hear … answered just for you.
What are my commercial snow removal company’s responsibilities for response time?
City of Calgary bylaws stipulate snow must be removed to a minimum width of 1.5 metres from public sidewalks bordering a property within 24 hours of a snowfall ending, and it’s our goal to get to your business well before this timeframe ends. We completely remove the snow from your parking lot, scraping down to the bare pavement, and pile snow safely out of the way. We will also completely clear your sidewalks, pathways, and seating areas. Any trouble areas will be salted (or sanded, depending on the weather), reported to the property owner, and checked on regularly.
What should a commercial snow-removal contract look like?
Mirage takes great pride in our clear and transparent contracts that will never leave you guessing as to what our promise is and how we will deliver. We offer consistent monthly billing that makes it easy for companies to budget for. We do our very best to provide quotes that reflect the amount of service needed and are among the most competitive in the market.
Why do I pay the same even if there is no snow?
It can be frustrating when weeks go by with no snow and you’re still paying … we understand this. But we do need to be able to continue to pay our employees, service our equipment, and basically stay in operation. Our snow-removal teams must be prepared for significant snow events even if they occur infrequently. This necessitates having sufficient personnel on standby, ready to deploy at a moment’s notice, and maintaining a fleet of vehicles throughout the winter season. Consequently, the need for readiness and the associated costs persist.
What sort of equipment should a commercial snow removal company have?
All commercial snow-removal companies should have a fleet of trucks and plows ready to go at all times, which we at Mirage do. As it is our obligation to arrive to your property within 24 hours of a snowfall ending, and because snow plowing should be done late at night or early in the morning when there are no parked cars to have to work around, we need a number of vehicles at the ready. We also always communicate clearly with the property owner or manager as to where they would like their snow piled. Snow should be piled at the edge of properties, but not in spots that block the line of view for people entering or leaving the property.
What about licensing and insurance?
Insurance costs have been rising for snow-removal businesses, but rest assured that Mirage is completely covered. And unlike other snow-removal companies, we do not download the extra costs on to our clients. We advise everyone to check the snow removal insurance coverage of any company they are looking in to and to ensure their coverage is up to date and valid for the entirety of the snow season. It’s a sad reality that many commercial snow removal companies operate without insurance coverage.
Look for the following in your commercial snow removal contractor’s coverage:
- Coverage should be up-to-date and valid for the entirety of the snow season.
- Minimum liability coverage should be $2 million at the very least. $5 million has become the industry standard.
How does a commercial snow removal company protect me from liability?
Our mandate is to keep your commercial property looking great and welcoming to your customers, whether they are new or returning. Safety is our highest priority above all else. It is our mission to make sure there are no slip-and-fall hazards, which can leave you open to liability and a diminished reputation. In Canada, property owners can be sued if someone slips and falls on their property, and we all know how easy it is for business’s to be vilified on social media.
Commercial snow-removal services from Mirage
Snow removal is our business at Mirage, and we look forward to the challenge presented by every snowstorm as we hustle to clear your commercial property as quickly as possible and to the highest standards. We always clear away snow to the bare pavement, never leaving behind ice that could be a potential hazard.
Our commercial property clients are incredibly important to us as we know the hard work and sacrifice it takes to keep a business running. Let us be part of your business’s success. Contact us for a free commercial snow removal quote today.